Contact Information

Toys & Smiles

We'd love to hear from you! Whether you have a question about your order, a product, or anything else, our team is here to help.

Email

toysandsmile9@gmail.com

Response Time

We aim to respond to all inquiries within 24-48 hours on business days.

Before You Contact Us

To help us assist you faster, please include the following in your message:

• Your order number (if applicable)
• A brief description of your question or issue
• Photos, if your inquiry is about a damaged or incorrect item

Business Hours

Our support team is available Sunday-Thursday, 9:00 AM - 5:00 PM (Israel Time). Messages received outside these hours will be answered on the next business day.

This document is a general template — feel free to adjust hours, response times, or wording to match your actual support workflow.